CMT-A+

About This Course

CompTIA A+ certified professionals are proven problem solvers. They support today’s core technologies from security to networking to virtualization and more. CompTIA A+ is the industry standard for launching IT careers into today’s digital world.

CompTIA A+ is the only industry recognized credential with performance testing to prove pros can think on their feet to perform critical IT support tasks. It is trusted by employers around the world to identify the go-to person in end point management & technical support roles. CompTIA A+ appears in more tech support job listings than any other IT credential.

The CompTIA A+ Core Series requires candidates to pass two exams: Core 1 (220-1101) and Core 2 (220-1102) covering the following new content, emphasizing the technologies and skills IT pros need to support a hybrid workforce.

Audience Profile

The Course is designed for the freshers who are interested in obtaining job as an entry-level IT Technician

At Course Completion

• Identifying, using, and connecting hardware components and devices, including the broad knowledge about different devices that is now necessary to support the remote workforce.
• Virtualization and Cloud Computing
• Install and support Windows OS including command line & client support.
• configuration imaging and troubleshooting for Mac OS, Chrome OS, Android and Linux OS
• Explain types of networks and connections including TCP/IP, WIFI and SOHO
• Troubleshoot PC and mobile device issues including common OS, malware and security issues.
• Troubleshoot real-world device and network issues quickly and efficiently
• Identify and protect against security vulnerabilities for devices and their network connections

Prerequisites

To Attend this course Participant should have the Basic Computer knowledge

Course Outline

Module 1:

Supporting Operating Systems

• Identify Supporting Operating Systems
• Troubleshooting Methodology
• Use Windows Features and Tools
• Managing Files in windows
• Manage Disks in windows
• Manage Devices in Windows

Module 2:

Installing and Configuring PC Components

• Use Appropriate Safety Procedures
• PC Components
• Common Connection Interfaces
• Install Peripheral Devices

Module 3:

Installing, Configuring, and Troubleshooting Display and Mlitimedia Devices

• Install and Configure Display Devices
• Troubleshoot Display Devices
• Install and Configure Mlitimedia Devices

Module 4:

Installing, Configuring, and Troubleshooting Storage Devices

• Install System Memory
• Install and Configure Mass Storage Devices
• Install and Configure Removable Storage
• Configure RAID
• Troubleshoot Storage Devices

Module 5:

Installing, Configuring and Troubleshooting Internal System Components

• Install and upgrade CPUs
• Configure and Update BIOS/UEFI
• Install Power Supplies
• Troubleshoot Internal System Components
• Configure a Custom PC

Module 6:

Installing, Configuring, and Maintaining Operating Systems

• Configure and Use Linux
• Configure and Use Mac OS
• Install and Upgrade Operating System
• Maintain OS

Module 7:

aintaining and Troubleshooting Microsoft Windows

• Install and Manage Windows Applications
• Manage Windows Performance
• Troubleshoot Windows

Module 8:

Network and Infrastructure Concepts

• Install and Manage Windows Applications
• Manage Windows Performance
• Troubleshoot Windows

Module 9:

Configuring and Troubleshooting Networks

• Configure Network Connection Settings
• Install and Configure SOHO Networks
• Configure SOHO Network Security
• Configure Remote Access
• Troubleshoot Network Connections
• Install and Configure IoT Devices

Module 10:

Managing Users, Workstations, and Shared Resources

• Managing Users
• Configuring Shared Resources
• Configuring Active Directory Accounts and Policies

Module 11:

Implement Client Virtualization and Cloud Computing

• Configuring Client-Side Virtualization
• Cloud Computing Concepts

Module 12:

Security Concepts

• Logical Security Concepts
• Threats and Vlinerabilities
• Physical Security Concepts

Module 13:

Securing Workstations and Data

• Implement Security Best Practices
• Implement Data Protection Policies
• Protect Data During Incident Response

Module 14:

Troubleshooting Workstations Security issues

• Detect, Remove and Prevent Malware
• Troubleshoot Common workstation Security issues

Module15:

Supporting and Troubleshooting Laptops

• Use Laptop Features
• Install and Configure Laptop Hardware
• Troubleshoot Common Laptop issues

Module 16:

Supporting and Troubleshooting Mobile Devices

• Mobile Device Types
• Connect and Configure Mobile Device Accessories
• Configure Mobile Devices Network Connectivity
• Support Mobile Apps
• Secure Mobile Apps
• Secure Mobile Devices
• Troubleshoot Mobile device issues

Module 17:

Installing, Configuring, and Troubleshooting Print Devices

• Maintain Laser Printers
• Maintain Inkjet Printers
• Maintain, Impact, Thermal, and 3d Printers
• Install and Configure Printers
• Troubleshoot Print Device Issues
• Install and Configuring Image Devices

Module 18:

Implementing Operational Procedures

• Environmental Impacts and Controls
• Create and Maintain Documentation
• Use Basic Change Management Best Practices
• Implement Disaster Prevention and Recovery Methods
• Basic Scripting Concepts
• Professionalism and Communication